Full Time Remote

HR Manager

India
About the Role

Bikham Healthcare is seeking a seasoned HR leader who can build, manage, and continuously strengthen the company’s people operations as the organization grows across international markets.

The HR manager will be responsible for leading the HR function end-to-end, including talent acquisition oversight, employee relations, HR policies and compliance, performance management coordination, and organizational culture development.

This role requires someone who is both strategic and hands-on-capable of building HR systems and processes in both US and India, while also supporting employees and leadership on day-to-day people matters.

The ideal candidate will have strong experience in India-based HR operations with exposure to US hiring, compliance, and global workforce management. The individual will work closely with the founders and leadership team to ensure that Bikham continues to build a high performance, growth oriented, and positive work culture.

Key Responsibilities

    HR Leadership & Department Management

  • Lead and manage the entire HR function for the organization.
  • Build HR systems that support company growth and international operations.
  • Serve as a trusted advisor to leadership on people strategy and organizational development.

    Talent Acquisition Oversight

  • Oversee the talent acquisition team and ensure efficient hiring processes.
  • Participate in recruiting senior and specialized roles, including US-based positions.

    • Ensure the company attracts high-quality talent aligned with the company’s culture and growth plans.

HR Policies, SOPs & Employee Handbook

  • Design and implement HR policies, SOPs, and organizational procedures across departments
  • Develop and maintain employee handbooks and HR documentation.
  • Ensure HR practices remain compliant with India labor regulations and aligned with global standards and also have basic knowledge of US compliance.

    Employee Relations & HR Support

  • Act as the primary HR point of contact for employees.
  • Address employee concerns, queries, and workplace issues professionally and fairly
  • Foster a workplace culture built on transparency, trust, and communication

    Performance Management Coordination

  • Work closely with the Performance Management System (PMS) department.
  • Conduct monthly check-ins and surveys with department heads to assess team performance.
  • Collect and analyze feedback on employee and departmental performance.

    Employee Engagement & Culture Building

  • Design and implement employee engagement initiatives and programs.
  • Build initiatives that support a positive, growth-oriented workplace culture.
  • Introduce programs that enhance employee motivation, satisfaction, and retention.

    HR Compliance & Governance

  • Ensure compliance with India labor laws and HR best practices.
  • Maintain structured HR records and documentation.
  • Support leadership in maintaining a transparent and compliant HR environment.
Requirements & Qualifications

    Education

  • Bachelor’s or Master’s degree in Human Resources, Business Administration, Psychology, or related field
  • MBA in HR or equivalent preferred

    Experience

  • 10+ years of experience in Human Resources leadership roles
  • Strong experience managing HR operations in India
  • Exposure to US hiring practices and global workforce environments
  • Experience overseeing recruitment teams and HR systems

    Skills & Competencies

  • Strong understanding of HR policies, compliance, and organizational development
  • Experience designing HR SOPs, policies, and employee handbooks
  • Excellent communication and conflict resolution skills
  • Ability to balance strategic thinking with operational HR work
  • Strong leadership and team management capabilities
Why join Bikham Healthcare

Bikham Healthcare is a 20-year-old US and India-based healthcare company operating at the intersection of healthcare, technology, and automation. The company has deep expertise in provider credentialing, insurance enrollments, and revenue cycle management for healthcare organizations across the United States.

Today, Bikham is entering an exciting phase with the growth of its AI-powered platform, Provider Passport, which is designed to automate healthcare administration and significantly reduce provider onboarding timelines.

Provider Passport is expected to onboard major health systems in the United States, positioning Bikham as a growing healthcare technology company.

Direct Access to Leadership

This role will work closely with founders Harman Dhawan (CEO) and Sonia Dhawan (Managing Partner) and will play a key role in shaping the company’s people strategy.

Build the HR Foundation of a Growing Company

This role offers the opportunity to strengthen HR systems, policies, and culture at a company entering a strong growth phase.

Entrepreneurial Leadership Culture

Bikham encourages initiative, creativity, and ownership. High-performing team members often grow faster than they would in traditional corporate environments.

Modern Remote Work Environment

Bikham operates as a fully remote organization, allowing team members to work from home while collaborating with teams and clients across the United States and internationally

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