Bikham Information TechnologyBikham Information Technology

Cloud Technical Support Services

Do your business demand rapid scalability, greater performance, and higher availability of your line of business and productivity applications to remain competitive?

To keep your business processes & applications in the cloud in top shape. You need expert support and maintenance to handle mitigate issues, emergencies, and streamline your cloud environment to provide you with the best results.

Stop paying the high cost of traditional hardware and software. You simply need to pay one flat fee per month! At Bikham our Cloud Computing Solutions include everything related to the service, maintenance, and support.

Cloud systems are jam packed with cutting edge high-end hardware and virtualization technology, but virtual machines still fail, and service errors do happen. Customers look for swift, expert assistance to maintain service uptime. Here is the situation from where Bikham helps you out.

We act as your technical support team and transparently support your customers over the phone, live chat and help desk. At Bikham our engineers work independently or with your in-house team to keep your network and servers in top-notch condition 24 hours a day, 7 days a week.

Let us help you identify the right applications for your business and provide all of your service, support, and maintenance while increasing your productivity and meeting your budgetary requirements.

Why Only Bikham?

We provide:

  • Robust end-to-end service integration, which means higher customer satisfaction and lower costs.
  • Bikham can adapt the scope of our services to satisfy your changing business needs.
  • Our mission is to deliver consistent technical and maintenance services that fulfill customer-specified SLAs.
  • Bikham has invested heavily in the technology, processes, tools, and skills required to deliver world-class technical and maintenance services managed by remote technical support service team.

Types of Cloud Technical Support Services, what we provide:

  • Cloud Hosting Services.
  • Cloud Maintenance Storage Services.
  • Cloud Managed Services.

 Let’s Evaluate 10 Benefits of Cloud Managed Services of Bikham

Cost savings: By outsourcing the cloud-based managed services to us, customers can save money by keeping costly network maintenance under control.

Future-proofed Technology: Each time a new technology comes out or a required upgrade is released. The IT personnel of your company will have to take the time to get trained and up to speed on company time. In this case, our cloud-based technical support technicians make the things easy in the benefit of your company/business.

Customize & Integrated Service: At Bikham we provide different services on the client’s requirement, either on payment plans or pay-per-services. It will enable businesses to spend money elsewhere so they can focus on growing their business.

Robust Infrastructure: Bikham offers a robust network infrastructure that can be managed 24/7. Bikham as a managed service provider can monitor and scan the network for patch requirements, and security. Bikham can also integrate existing business practices and policies to ensure a network is managed.

Coverage on all service levels: Cloud-based tech. Support service providers like us can offer better control over service levels, performance, and maintenance. As we become more familiar with a network, we can begin to offer advice on how to improve it.

The Disaster Recovery: Bikham has designed countless networks and data centers in the past with proven redundancy and resiliency to maintain business continuity. The data will be safe and secured across all cloud services and applications; even business operations can continue with minimal downtime in the event of a disaster.

Vendor interfacing is the plus point: As a certified Microsoft consulting partner that has won 4 consecutive Cloud Partner of the year awards. Bikham understands the technical questions to ask when communicating issues with Microsoft.

Better & Fast response time: Generally, Businesses can expect quick response times through enterprise level monitoring and remote cloud services. Bikham can access, monitor, and repair virtually any network issue remotely.

Contact Us for Fast, Reliable, and Authentic Quality Based Services in sync with best Pricing Plan for different business or enterprise level’s needs/requirements.